Remember that most sales transacted with BLAST-OFF Fireworks are on a “Guaranteed Sale” basis. If any product purchased from BLAST-OFF Fireworks does not sell to your satisfaction, return it for a full refund!

    • Products exempt from “Guaranteed Sale” terms include Show-in-a-Box Assortments, Firing Supplies, Glow Products, Confetti Products, Smoke Products, Model Rockets, Gender Reveal Products, and Promotional Products.
    • Transportation charges incurred through the return of merchandise are the responsibility of the customer.
    • BLAST-OFF Fireworks is not responsible for returned merchandise that is damaged in-transit.
    • Returned merchandise must be in saleable condition, free of any "store-applied" price labels and markings. Damaged or non-saleable items will not receive credit, and may be returned to the customer at their expense.
    • Retail prices of items are subject to change without notice.

Should your retail outlet wish to liquidate any unsold merchandise, the following tips will ease the process of product return:

    1. Contact Mission Control to request your BLAST-OFF Fireworks Return Kit. The kit will be mailed to your attention via Canada Post.
    2. The BLAST-OFF Fireworks Return Kit will include:
      • Courier Waybill - Complete the waybill according to the directions listed on the transportation document.  Affix this document to the external surface of your "primary" (largest) return carton.
      • Secondary Return Labels - Apply one of these labels to each box being returned, EXCEPT for your "primary" box (which already contains your waybill, as above).  These labels will "link" all pieces being returned to your waybill tracking number, while providing our return address information to Loomis Express.
      • “1.4G Explosive” Labels - Affix one label to each box being returned - in a prominent location. All fireworks must be returned in designated “FIREWORKS” boxes with dangerous goods markings and declarations.  Note that you are NOT required to apply these labels to family packs, where they are already present and visible.
      • "Dangerous Goods Paper" Pouch - Used to affix one copy of the “Shippers Declaration of Dangerous Goods” to the external surface of the “primary” (largest) return carton.
      • “Shipper’s Declaration Of Dangerous Goods” Forms - Complete the forms in duplicate. Enclose one copy of the declaration in the dangerous goods paper pouch, and pass the second copy on to the Loomis Express driver picking up your return.
    3. Remove all “store-applied” price labels.
    4. Inventory all items, enclosing a piece-count with your outbound return.
    5. Schedule the logistics of your product return by calling Mission Control at 1-866-827-4765. We will assist in arranging the pick-up of your merchandise.